Shipping Policy

Shipping Policy

Thank you for shopping with us! We want to ensure your order arrives quickly and safely. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

  • Orders placed after 12:00 PM PST may begin processing the next business day.

Shipping Options & Delivery Estimates

We are pleased to offer free standard/flat rate shipping for all swimsuit orders within the United States. For other apparel and merchandise, the following applies:

  • Standard/Flat Rate Shipping: Estimated delivery is 2–10 business days. Times vary based on location and are not guaranteed.

  • If you need an order by a specific date, please get in touch with Customer Service at info@duelaquatics.com—we will do our best to meet your needs.

Shipping Origin

  • All in-stock items ship from Washington, USA.

International Shipping

  • We currently ship within the United States only.

Shipping Delays & Carrier Responsibility

  • Please note that many carriers have suspended delivery guarantees, which means delivery estimates are not guaranteed.

  • Once your order leaves our warehouse, delivery is in the hands of the carrier. We are not responsible for delays, missed delivery dates, or lost packages once in transit.

Questions?

If you have questions about shipping or need help with a special request, please get in touch with our Customer Service Team at info@duelaquatics.com

For information on returns and exchanges, please visit our Returns Page.